Having a Tesla can make you forget about carrying around a physical key all the time. Instead, you can use your phone instead. In the Tesla app, it is simple to add your phone as a driver. Various reasons lead to Tesla models Y, X, and 3 not recognizing phone keys. Troubleshooting your phone key issue will be covered in this article.
What Are Tesla Phone Keys?
Tesla Phone Key lets you unlock your car using your smartphone. Instead of using a key or remote control to start your Tesla, you can use your phone. Generally, the system works well, but there are some instances in which it fails. There is a secret code that connects your phone and your vehicle.
What do I do if my Tesla Phone Key does not work?
Tesla Phone Key technology allows you to use your smartphone to unlock your Tesla. Even though it is a modern and practical way to unlock and start your car, technology rarely encounters any problems with it. Listed below are some reasons why you might have trouble using your Tesla phone key:
1. Bluetooth problems on mobile devices
You can connect your Tesla Phone Keys to your car via Bluetooth. No matter what type of phone you have, turning off Bluetooth or not linking it at all will stop your phone key from working. Bluetooth must be enabled on your phone in order to use the Tesla key. Many people ignore this concern despite its apparent clarity. Bluetooth glitches should not disable your phone’s keys due to Bluetooth glitches.
2. There is an outdated Tesla app
Your faulty Tesla phone key may be caused by an outdated version of the Tesla app. There may have been a problem with the Tesla app that prevented the Tesla phone key from working. If the Tesla app’s software is out of date, it might not work correctly. If this problem is caused by a bug in the Tesla app, you can fix it by updating it.
Problems with Tesla Phone Keys: 5 Solutions
Tesla software must be updated and Bluetooth must be enabled. You should ensure that you have the latest software for your Tesla phone key before starting to fix it. It may be impossible to connect your car and your phone when Bluetooth is off or when your software is old. Once the update is installed, there won’t be any problems. Connect all paired devices and disconnect them.
1. Verify the status of pairing and logging in
Tesla Phone Keys also suffer from an improper pairing between phone and vehicle. Ensure that your phone and car are linked correctly. Don’t forget to keep the Tesla app open. The phone key won’t work if you don’t log out.
2. Restart the Tesla app and reinstall it
If the Tesla mobile app still doesn’t work, you can try restarting your Tesla and reinstalling it. The car-phone connection might be rebuilt if this solves any persistent issues.
3. Turn off your smartphone and restart it
Some connectivity problems can be fixed by restarting your smartphone. When you restart your phone, try to use the Phone key again.
4. Delete the phone and add it again
There is sometimes a possibility of removing your phone from the list of keys and adding it back. On the touchscreen, select Controls > Locks > Keys and add a new key.
5. Reach out to Tesla Customer Support
It is possible that your Tesla Phone Key will still encounter problems even after you have tried all of the above troubleshooting methods. Further assistance should be sought from Tesla Support in this case. There may be underlying problems they can identify and help resolve.
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Frequently Asked Questions
What should I check first if my Tesla phone key is not working?
Bluetooth Settings: Ensure that Bluetooth is enabled on your phone. If it is already on, try turning it off and then back on again.
App Status: Confirm that the Tesla app is running in the background and is logged in properly. If necessary, logout and log back in.
App Updates: Make sure the Tesla app is updated to the latest version available on your device.
What should I do if my phone key has stopped working suddenly?
Reboot Your Phone and Car: Restarting both devices can often resolve connectivity issues.
Remove and Reinstall the App: Uninstall the Tesla app, then reinstall it to reset any potential issues with the app itself.
Delete Phone from Car’s Key List: Remove your phone from the car’s key list in the settings and then re-add it using your key card.
Can environmental factors affect my phone key’s performance?
Yes, certain environmental factors can interfere with Bluetooth signals:
Radio Interference: Other electronic devices operating on similar frequencies can disrupt communication between your phone and the car. Keeping your phone away from such devices may help.
Physical Obstructions: Ensure there are no physical barriers between your phone and the car when attempting to use the phone key.
Is there a known issue with specific phone models?
Some users have reported issues with older or less common smartphone models, indicating that compatibility might vary. Always ensure that your device meets Tesla’s requirements for using the mobile app and phone key functionality.
Conclusion
Tesla’s phone key enhances the Tesla driving experience by providing a useful and innovative feature. The system occasionally malfunctions. To prevent purchasing a new phone key, follow these troubleshooting steps.
